Individual care workers can guard against making assumptions based on stereotypes by being more tolerant and make every effort to understand that person better. The care worker should find out what help a disabled person needs instead of assuming what they think they need based on previous experiences or observations. It is important for care workers to avoid being condescending when disabled people are accompanied by their cares but should communicate directly with the disabled persons. If the care worker is not able to understand someone with a hearing impairment, they could ask the person to tell them how they prefer to communicate and not pretend to have understood them when they have not or they could become familiar with that person's method of communication and find ways of keeping that communication going with aids such as Mankaton or other similar sign language. It is essential to identify that there are different religious, cultural and other particular needs of people, therefore care workers should also see service users as individuals and tailor care according to their individual preferences so that appropriate services can be provided. Care workers need to develop a knowledge and understanding of how the law affecting disability and discrimination as the Disability Discrimination Act 1995 protects disabled people and does not only apply to people who have a physical disability, visual or hearing impairment but can also cover people with learning disabilities. In addition, they should also be familiar with the Race Relations Act 1976, as it is unlawful to discriminate against a person on ground of race, colour, ethnic origin or nationality. An example of this was demonstrated in with an account given by Roz, a white nurse when a patient's wife made loud racist remarks that 'she thought it was disgusting that her husband should be in a bay with three black men on their own' which offended the men. Roz did not collude with this racist view by changing their bays but instead left the men to sort it out amongst themselves, after gaining their views.